Frequently Asked Questions
1. What are white pouches?
White pouches are a modern, smoke-free and tobacco-free alternative to traditional products. They are used by placing them under the upper lip, offering a clean and discreet experience without staining teeth or causing bad breath.
2. Are your products legal in the UK?
Yes, all items sold on Nordic White Pouch fully comply with UK laws and regulations. We collaborate exclusively with reputable manufacturers to ensure that everything meets the highest safety and quality standards for consumers in the UK.
At Nordic White Pouch, we are committed to offering innovative, tobacco-free options. Our selection includes white pouches made without any tobacco leaf, stem, or by-products. They are designed for adult users looking for a smoke-free and clean alternative. We follow all applicable legal requirements and aim to deliver a safe, transparent, and responsible shopping experience.
3. How long does delivery take?
We offer fast and reliable shipping throughout the UK. Orders are typically delivered within 1–3 business days after dispatch. Purchases placed before our daily cutoff time are usually processed the same day.
4. Can I return a product?
Yes, we offer a 7-day return policy for unopened and unused items. If you are not satisfied with your order, please contact our customer service at info@nordicwhitepouch.co.uk for help with returns or exchanges.
5. How should I store the product?
Store your white pouches in a cool, dry place, away from direct sunlight and heat. Proper storage helps maintain flavor and freshness. Always keep the product out of reach of children and pets.